Frequently Asked Questions
What is the purpose of my personal and sensitive information about my Canadian citizenship/residency, banking information, and more to Grapevine?
For more information about this, please visit page 4 of this document.
What is considered a valid proof of Canadian citizenship/residency?
A valid proof of Canadian citizenship/residency would be:
Valid Canadian passport (must not be expired)
Citizenship certificate (both sides)
Birth certificate from a Canadian province or territory
PR card (both sides)
Permanent resident travel document
Record of landing
Confirmation of permanent resident status
What information do I need to have in my proof of enrolment? Does my transcript count?
The proof of enrolment letter must include the following:
Your complete legal name as indicated on your government issued ID or birth certificate
Your program of study
Your enrollment session (Fall, Spring, Summer, Winter)
Your year level (your current year of study)
Your university name (or registrar on letterhead)
I was told that I would be working with [XYZ Company], not Grapevine by Year Zero Corporation, why does my contract say “Grapevine by Year Zero Corporation” as my employer?
The company that you will be working for is [XYZ Company] for the role that you originally got the offer for, despite this not being specified in the contract. This is because when you applied to Grapevine, you agreed to be employed by Grapevine. However, you will still be working at [XYZ Company], but since you are hired through Grapevine, your contract says Grapevine, instead of the company you will be working for.
I got hired by [XYZ Company] through Grapevine, so who is my employer and whose payroll am I on? How often will I be paid?
Is compensation negotiable?
Are there any background materials I should be familiar with before my term starts?
I have more questions, who can I reach out to?
Email us at firstname.lastname@example.org if you have any further questions, we are more than happy to assist!